Guarantee
Painting Policy - Offensive or Derogatory Material
Product
Delivery
Shipping/Handling Rates

Guarantee

I want you to be happy with every purchase. Your order is important to me. I would like to keep you as a valued customer for many years to come by giving reliable service. So, if I screw up (what a horrible thought) I will replace the product. If the shirt itself is defective, I will replace the product. But please, if I have COMPLETED a special order based upon information you have provided and you decide that now you don't what your sister (etc) on the shirt or you didn't really know how to spell your nephew's name, I cannot offer you a refund.

Give me a chance to make it right by calling me or e-mailing the Customer Service Department.

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Painting Policy - Offensive or Derogatory Material

Cindysspecialtees.com reserves the right to refuse any order if I feel the wording or painted material is offensive or derogatory.

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Product

The quality of the the T-shirts and Sweatshirts I use is very important. Baby and Toddler orders are done on shirts that are 100% cotton. Youth and Adult sizes are done on shirts with a 50/50 blend. All sweatshirts are done on a 50/50 blend. Shirts and sweats can be done on 100% cotton if you so desire.

All orders are painted on white shirts or sweats. Very light colored shirts or sweats can be used, but at additional charge of $1.50 per shirt. I do not use dark colored shirts or sweats.

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Delivery

*10 to 14 business days for standard delivery
*7 day rush delivery available - please contact customer service for quote
*Orders for Christmas must be placed by November 30th

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Shipping/Handling Rates

Shipping and handling are based on the cost of your order and calculated either by the current UPS or USPS mail rate.

International shipping - orders will be $7.00 additional for the first item and $4.00 for each additional item.

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